Fast. Structured. Reliable.
An IT security incident is like a breakdown on the highway—it usually comes unexpectedly, brings everything to a standstill, and, in the worst case, costs a lot of time, money, and nerves. That's exactly when you need someone who can keep track of everything and help quickly.
With our incident response service, we are the ADAC for your IT security:
We step in when it matters—with clear processes, technical expertise, and a cool head.
Whether it's ransomware, data leaks, or suspicious activity:
Our team responds quickly, analyzes the situation, limits the damage, and gets your systems up and running again safely. We don't just think about today, but also provide targeted recommendations to ensure that such incidents do not become a problem in the future.
What is incident response?
Incident response (IR) refers to the structured response to security-related IT incidents—from malware outbreaks and ransomware attacks to internal data leaks. The goal is to quickly identify, contain, analyze, and professionally manage the incident.
Our experienced specialists support you in all phases of an incident—with sound technology, clear communication, and data protection-compliant procedures.
Typical application scenarios
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ransomware attacks
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Compromised user accounts or systems
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Unusual data traffic or suspicious log entries
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Social engineering incidents (e.g., CEO fraud, phishing)
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Unauthorized access to networks, servers, or cloud systems
Our services in the area of incident response
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Immediate support in an emergency – by phone, remotely, or on site
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Forensic analysis: Identification of origin, extent, and affected systems
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Containment & Cleanup: Damage limitation as quickly as possible
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Communication and Reporting: Support with internal/external communication, reporting to authorities (e.g., GDPR)
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Follow-up & CuringLessons learned, technical protective measures, process adjustments
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Documentation: Clear final report with recommendations for action
Why choose net.e for incident response?
- Fast response time thanks to a well-coordinated team and clear processes
- Experienced experts with in-depth expertise in IT forensics and cyber defense
- Confidential & GDPR compliant – Security and data protection go hand in hand for us
- Transparent communication – understandable for IT and management
- Emergency service 24/7
Preparedness is half the battle – Incident Response Readiness
To ensure that no time is lost in an emergency, we also offer the Incident response preparation:
We work with you to develop clear processes, define contact persons, test communication channels, and create technical action plans. This ensures that you are not only reactive, but also proactive.
Ready when it counts?
We hope you never need our help. But if you do, we're here for you. fast, discreet, and effective.
Talk to us – whether it's an acute incident or preventive preparation: we are here to help.
Act safely in an emergency – schedule a consultation now
Would you like to know what our incident response service actually looks like—or are you currently facing an acute incident? In a non-binding initial consultation Let's discuss how we can help.
In an emergency, clarity counts—and we deliver it.
Book an appointment now and speak with experts.
